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AI Copilot · Not a Chatbot Replacement

Turn Everyone on Your TeamInto a Top Performer

1,000 inquiries come in — Fahsai filters for qualified leads, prepares drafts for your team, send in 5 seconds — customers don't even realize AI is involved

Try Free TodaySee Demo First
Free PlanNo Credit CardSetup in 1 Day
Messages27
AllT2T3Urgent
MS
Mr. Somchai M.2m
Asking about Growth Plan pricing..
T2
GH
Gen. Hospital5m
Does AI support Thai language?
T1
EA
E-Comm ABC8m
300 agents need custom..
T3
MN
Ms. Napas W.12m
Want to schedule demo next week..
T2
SB
School BKK18m
TCAS round 2 how many seats?
T1
S
Somchai University T2
Stage: Inquiry · Priority 88
TransferResolve
Fahsai AI · T1
Hello Mr. Somchai, thank you for your interest in Fahsai. How may I help you?
How much is Fahsai Growth Plan? My team has 4 people
AI Copilot Draft · Review & Send-3 cr
Hello Mr. Somchai, Growth Plan is $159/month, supports 5 agents with T2 Copilot Draft that helps prepare...
SendEditRegenerate
BRIEFING CARD
Real Issue
Interested in Growth Plan for 4-person team — needs Copilot Draft
Customer Sentiment
85
SIMILAR CASES
5-person team · closed $2k92%
3-person team · upsell B87%
Trusted by Leading Companies
The Difference

AI Works With Your Team — Not Instead Of It

Fahsai understands every conversation matters — designed for AI to do what it does best, and hand over to humans when empathy is needed

BRIEFING CARD

AI Summarizes Conversations in 3 Lines

When an Agent opens a case, AI analyzes context, customer sentiment, and the real issue — no scrolling through 20 messages

  • Real issue beneath the words
  • Sentiment Score 0-100
  • Stage and Channel context
Briefing Card
MN
Ms. Napas Wongphaiboon
Stage: Negotiation · 14 messages
T3
AI Briefing
Customer wants contract transfer but concerned about fees — very interested in current plan, just needs reassurance
Sentiment
72
Priority
88/100
RECOMMENDATION
Offer waive first-year fee + send case study of successful contract transfers
COPILOT DRAFT · TIER 2

AI Prepares Draft — Agent Sends in 5 Seconds

Fahsai Unique — AI doesn't reply directly, but prepares responses for Agent review. Maintains team standards without losing the human touch

  • Real-time draft streaming
  • Matches Brand Voice tone
  • Agent reviews + edits + sends
Copilot Draft · T2
I want health insurance. I'm 35, smoke occasionally. What's the premium?
2 seconds ago
T2 · COPILOT DRAFT
AI Copilot Preparing Draft
Hello, for age 35, Health Plus plan starts at $50/month with 1M coverage. Premium plan covers up to 5M, starting at $66/month
Send (5s) EditRegenerate -3 cr
SIMILAR CASES

Find Similar Cases — See How You Handled It Before

New agents don't have to guess — AI pulls successfully resolved past cases as guidance

  • Thai language vector search
  • Sorted by similarity score
  • 1-click full conversation view
Similar Cases
vector
3 similar cases · ranked by similarity
MW
Ms. Wipa · Sales
Stage: Closed Won · closed $2,400
94%
✓ won
AC
ABC Corp
Stage: Negotiation · closed $4,200
87%
✓ won
MT
Mr. Thana
Stage: Proposal · closed $1,100
81%
✕ lost
STAGE BUILDER

Custom Pipeline — Not a Fixed Template

Every business has a different funnel. Fahsai lets you create your own Stages, and AI will understand and prioritize accordingly

  • Drag-drop stage builder
  • AI priority scoring per stage
  • Automated workflow triggers
Stage Board
Inquiry12
Mr. Somchai
p65
Gen. Hospital
p72
Demo5
School BKK
p81
Beauty Lab
p78
Negotiation3
Wisdom Edu
p92
Closed8
E-Comm A
p100
How it Works

Get Started in 3 Steps

No IT team needed. No code required. Setup complete within 1 business day

5 minutes

Connect Channels

LINE OA, Facebook Page, Instagram — OAuth connection in 5 minutes. No manual webhook setup

01
Setup · เชื่อมช่องทาง
Connect Channels
Step 1 of 4 · ~5 minutes
LINE Official
✓ Connected
Manage
Facebook Page
✓ Connected
Manage
Instagram DM
Not connected
+ Connect
Shopee Chat
Coming Soon
2 of 4 channels connected
Next →
30 minutes

Upload Knowledge

PDF, Word, URL or type directly — Fahsai auto-indexes. AI ready to answer customers in 10 minutes

02
Knowledge Base
Knowledge Base
Add Knowledge
Drag-drop files here or click to select
PDF, Word, Text, URL · Max 50MB per file
UPLOADED FILES (4)
PDF
Product Catalog 2026.pdf
● indexed · used 234x
DOC
Brand Voice Guidelines.docx
● indexed · used 189x
TEXT
FAQ Library
● indexed · used 542x
URL
company.com/help
indexing...
Ready to Use

Start Receiving Chats

AI works immediately — T1 handles FAQ, T2 prepares drafts for team review, T3 hands off to Agent with Briefing

03
Live Inbox · T2 Active
Inbox · 3 new
MN
Ms. Napas
AI preparing draft...
T2
GH
Gen. Hospital
✓ FAQ auto-replied
T1
SB
School BKK
⚠ Needs human touch
T3
Interested in a Fahsai demo next week?
COPILOT DRAFT · STREAMING
Hello Ms. Napas! Thank you for your interest in Fahsai. Would next week Wed 2:00 PM or Thu 10:00 AM work for you
SendEdit
Why Fahsai

Fahsai vs Traditional Solutions

See why teams choose Fahsai over chatbots and manual handling

Feature
Fahsai
Chatbot
Manual
Maintains human touch
Response speed
2.8s avg
Instant
2-5 min
Handles complex queries
Scales with volume
check
Team training required
1 day
None
2 months
AI TIER SYSTEM

3-Level AI — Choose Team Involvement

Not every conversation needs full AI, and not every conversation needs an Agent — Fahsai splits into 3 levels for you to choose

T1Auto Reply
60%
of conversations

FAQ, status checks, general info — AI replies in 3 seconds. Team doesn't touch it

  • Answer FAQ from Knowledge Base
  • Check Order/Booking status
  • Reply with hours, address, pricing
  • Auto-escalate when out of scope
-1 credit / time
FAHSAI UNIQUE
T2Copilot Draft
30%
of conversations

AI prepares draft — Agent reviews, edits, and sends in 5 seconds. Maintains standards without losing humanity

  • Real-time draft streaming
  • Edit/Regenerate/Approve flow
  • Brand voice consistency
  • Collect feedback for fine-tuning
-3 credits / time
T3Human + Briefing
10%
of conversations

Complex or emotional cases — Agent replies themselves. AI provides Briefing Card + Similar Cases

  • AI Briefing Card in 3 lines
  • Sentiment + Priority scoring
  • Similar past cases
  • AI recommendations
-5 credits / time
Try Before You Decide

Try It Now — No Signup Required

Open Demo Sandbox with mock data from Fahsai's own team — test all features including T2 Copilot Draft

LIVE · DEMO MODEapp.fahsai.ai/demo
Conversations2 active
MN
Ms. Napas Wongphaiboon
Any annual discount?
T2p88
GH
General Hospital
[Briefing] Acute symptoms · urgent sentiment · 95/100
T3p95
+ 142 more (locked in demo)
MN
Ms. Napas Wongphaiboon T2
Stage: Negotiation · Priority 88
Interested in Growth Plan for 5-person team, total price?
Fahsai AI · T1
Growth Plan $159/month supports 5 agents with Copilot Draft
Any annual discount?
T2 · COPILOT DRAFT
Yes, annual saves 20% at $127/month ($1,528/year) — includes 2 free onboarding sessions. Want to schedule a team demo?
-3 credits
Full demo has all features: Kanban, Analytics, Knowledge Base, AI Agents
Enter Full Demo
Real-Time Insights

See What's Happening — As It Happens

Activity feed shows every conversation, assignment, and resolution in real-time

Team ActivityLIVE
New conversation from LINE · Ms. Napas · T2 Priority 88
2 seconds ago
Agent @sarah moved case #8821 to Negotiation stage
1 minute ago
Case #8815 resolved · Hospital inquiry · 3 min response time
3 minutes ago
Pricing

Choose the Right Plan for Your Team

No commitment required. Cancel anytime. Start with Free Plan, no credit card needed

Free
Perfect for small teams getting started
฿0
500 credits
  • 1 Pipeline
  • LINE, Facebook, Instagram
  • T1 Auto Reply
  • 1 Agent seat
  • T2 Copilot Draft
  • API Access
Start Free
Starter
Starting team of 1-2 people
฿2,990/ month
5,000 credits
  • 1 Pipeline
  • All channels LINE/FB/IG
  • T1 Auto Reply
  • 2 Agent seats
  • T2 Copilot Draft
  • API Access
Get Started
Most Popular
Growth
CS teams that need Copilot
฿5,990/ month
20,000 credits
  • 3 Pipelines
  • All channels LINE/FB/IG
  • T1 + T2 Copilot Draft
  • 5 Agent seats
  • Briefing Card + Similar Cases
  • API Access
Get Started
Business
Organizations that need to scale
฿14,990/ month
Unlimited credits
  • Unlimited Pipelines
  • All channels + Shopee/Lazada
  • T1 + T2 + T3 all tiers
  • Unlimited Agent seats
  • API Access + Webhooks
  • Dedicated CSM + SLA
Get Started
T1 = -1 cr · T2 = -3 cr · T3 = -5 cr · OCR = -2 cr · Add credits anytime
Industries

Built for Teams That Talk to Customers Every Day

Fahsai comes with Pipeline templates for major industries. Fully customizable

Educational Institutions

Pipeline สำหรับAdmission

01
Inquiry
1200
02
Campus Visit
1056
03
Application
912
04
Interview
768
05
Acceptance
624
AI วิเคราะห์อัตโนมัติ: ลูกค้าค้างที่ stage Campus Visit เกิน 3 วัน — แนะนำส่ง follow-up
Admission Team · University
Could you tell me the admission criteria for Engineering 2026?
Fahsai AI T1
2026 criteria: GAT 30% PAT 40% GPAX 30% TCAS rounds 1-4. See portfolio guidelines at link...
System Health

Monitor Team Performance at a Glance

Real-time metrics that matter — response time, resolution rate, team capacity

Avg Response Time
2.8s
Target: <5s
Resolution Rate
94%
Last 7 days
Active Conversations
142
8 agents online
AI Accuracy
97.2%
T1 auto-reply
Integrations

Extend Fahsai With Your Favorite Tools

Connect with tools your team already uses — CRM, Analytics, Support

Salesforce CRM

Sync leads and conversations directly to Salesforce. Auto-create contacts from new inquiries

Available

Google Analytics

Track conversion funnels, measure ROI, and see which channels drive the most qualified leads

Available

Slack Notifications

Get notified in Slack when high-priority cases arrive or SLA is at risk

Available

Shopee / Lazada

Manage e-commerce inquiries from Shopee and Lazada alongside LINE and Facebook

Coming Soon

WhatsApp Business

Expand to WhatsApp Business API — same inbox, same AI copilot

Coming Soon

Custom Webhooks

Build your own integrations with Fahsai Webhooks API — real-time events, full control

Business Plan

Real Customer Numbers — Not Marketing

Data from Phase 1 customers (Admission Pilot) January - April 2026

0+
Companies using Fahsai
<0s
Avg response time
0%
CS workload reduced
0x
Conversion increased
Real Customers

What Teams Using Fahsai Say

Hear from CS teams, Sales teams, and Owners who changed how they talk to customers

"Used 3 chatbots before — customers spotted them all. Fahsai's different with T2 — AI prepares drafts for team review. Customers have no idea AI's involved"
MN
Ms. Napas Wongphaiboon
Head of Customer Success · Wisdom Education
"4-person team couldn't handle 200 messages/day. Same team now handles 1,200 messages. Conversion up 8x"
MK
Ms. Kan Suksan
Founder · Beauty Lab Bangkok
"Briefing Card helps new agents work like they've been here 6 months — cut onboarding from 2 months to 5 days"
DP
Dr. Parinya Tangjai
Director of Admissions · Krungthep International School
Ready to Change How You Talk to Customers?

Try Fahsai Free Today

Setup in 1 day. No credit card required. Cancel anytime

No credit card required Setup in 1 day Cancel anytime